Welcome to SuperCD Help

Welcome to PC Plus SuperCD Help

The following topics are available:

Using the SuperCD Menu System

Hardware Requirements

Technical Support

What is Shareware?

Problems with DLL files


Using the SuperCD Menu System

The SuperCD menu system is easy to use and lets you install and run (where appropriate) the software on this month's SuperCD. You can also click on certain areas to find out more information - try different places on the screen for yourself to find out what happens! We've also included a way for you to view graphics files like PhotoCD images.

You can navigate through the menu system by using these buttons:

Start Again - Always takes you back to the first menu screen.

Step Back - Takes you back to the previous menu screen.

Technical Support - Gives you details of our SuperCD and SuperDisk hotline.

Help - Takes you into this help file.

Exit - Quits the menu system.

There are also pull-down menus to help you. Each one has the name of a section heading, and the software or features appear below these. Simply choose where you want to go from the menus.

The File menu only has a Quit option which will quit the menu system.

The Help menu gives you the option to enter this PC Plus SuperCD help file, see the technical support information, and find out about shareware.


Hardware Requirements

The recommended minimum hardware requirements to use this month's SuperCD are a 386DX-based PC with VGA display, 4Mb of RAM, CD-ROM drive, mouse and Windows 3.1. For best results we recommend at least a 256-colour SuperVGA display. You will also a need a sound card to get the most from this month's SuperCD.


Technical Support

If you have a problem with the PC Plus SuperCD menu systems or the software on the CD-ROM, please check the following:

1. Go back to the instructions printed on the SuperCD jewel case insert and make sure you're trying to run the software correctly.

2. Is your PC capable of running the software? Check the hardware and software requirements printed in the pages of the magazine.

3. If possible, check the CD-ROM on another PC. If this solves the problem, something in your software setup may be causing the problem. See also Problems with DLL files.

4. Look on the CD-ROM to see if there is a README file in the program's directory. This may provide useful additional information.

5. If all else fails, call the PC Plus Hotline on (0297) 553900. This service is ONLY available from 9.30am to 12.30pm, Monday to Friday.

The hotline staff will assist you in operating the SuperCD menu programs and installing and running the software. They cannot provide extensive training on the software on the SuperCD, or on DOS or Windows.

If the problem is caused by a faulty CD-ROM, please return it to the following address:

PC Plus SuperCD (August 1994)

Ablex Audio Video Ltd

Harcourt

Halesfield 14

Telford

Shropshire TF7 4QR

A replacement CD-ROM will be sent to you within 28 days. Don't forget to include your own name and address!


What is Shareware?

A number of programs on this month's SuperCD are shareware. You can evaluate this software to see if it suits your needs but if you continue to use it you should register the software with the authors (or their representatives in the UK). Although a small fee is often associated with registration it does bring many benefits - you will usually receive full documentation, technical support and information about the latest upgrades.


Problems with DLL files

On some systems, certain products may not install or run correctly. This is uncommon and the most likely cause (apart from insufficient hardware resources) is a missing Windows DLL file. You can usually solve this problem by searching for the relevant DLL file on this month's SuperCD and placing it in the same directory as the installed software.